Theme: Audiences: ,

Attendance Support Team

Our Vision

We want every child and young person in Sutton to attend school regularly and get the most from their education.

Good attendance helps children learn, build friendships, develop confidence and achieve their potential. We believe that helping children attend school is a shared responsibility between families, schools and support services.

For most children, we aim for attendance of at least 95%. We understand that this is not always possible. Some children face challenges such as illness, disability, anxiety or other personal circumstances that can affect their attendance.

When this happens, we work with families, schools and other professionals to help children achieve the highest level of attendance possible for their individual needs.


Our Approach

Every child deserves the opportunity to access education and feel part of their school community.

There are many reasons why children may struggle to attend school. These reasons are often different for every family. We believe the best way to improve attendance is to understand what is making it difficult and work together to find solutions.

We focus on building positive relationships with children, families and schools. By working together and putting the right support in place early, we can help children feel more able to attend school regularly.

Good attendance is everyone’s responsibility. Schools, families, the local authority and partner services all have a role to play in supporting children and young people.


How We Can Help

The Attendance Support Team works with schools, parents, carers, children and young people to improve attendance and overcome barriers to education.

We provide advice, guidance and support when attendance becomes a concern. We help schools and families understand the reasons behind poor attendance and identify what support may be needed.

Our team works closely with schools through attendance reviews, consultations and case discussions. We also work alongside other services, including Sutton Children’s Social Care, Early Help, health professionals and other local partners, to make sure families receive the right support.

We can help by:

  • Providing advice and guidance to schools, families and professionals.
  • Supporting schools to identify and respond to attendance concerns.
  • Working with families to understand what may be affecting attendance.
  • Helping schools and families access support from other services where needed.
  • Attending meetings and contributing to plans that support improved attendance.
  • Offering guidance on attendance responsibilities and local processes.

Our aim is always to support children and young people to attend school, feel included and achieve the best possible outcomes.


If you would like advice or support regarding school attendance, please contact the Attendance Support Team.

Telephone: 020 8323 0461
Email: attendance@cognus.org.uk

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